About Us

We are a family run and operated carpet and upholstery cleaning company based in Bishop’s Stortford but we are happy to travel 15 miles to serve customers in their homes and places of business.

How do you rate our cleaning services?

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What you need to know about us is that we are trained by Solution Cornwall to the British Standards of cleaning Textile floor coverings and soft furnishings, we are proud to be members of CHECKATRADE and have 5 years of experience in the cleaning industry.
But most importantly we aim at providing the best service possible at affordable rates, maintaining a good price/quality ratio. We sustain yearly training to make sure we stay well informed of technological updates and any new carpet and upholstery fibres and constructions that may be brought onto the market.

We only use professional equipment to guarantee the best possible results for our clients and we are proud to use some of the most advanced ,non toxic and eco friendly cleaning solutions available on the market.

What we guarantee is a fair, honest service with no hidden costs or unpleasant surprises after we quote and a customer satisfaction guarantee as there is no higher goal than having a base of happy, returning customers to support out business!
We do not take part in any franchises or high profit groups and organizations ,we built our business from the ground with good training, expert advice ,a lot of hard work and investment!

We would be happy to provide advice and estimates over the phone but in most cases we would like to inspect and have a chat about the condition of the items to be cleaned ,expected results and of course price and bookings!
With that being said we welcome you to give us a call on our mobile or landline number, send us an email or use the chat facility on our website and we will always be happy to help!

What does owner/operated mean and why is it important?
Well first of all every time you book a job with us you will see the same people.
How is that advantageous for you?

We care about our business which means we will do our best on every single job as nothing is more important to us than keeping customers and getting referrals.

Also we guarantee customer satisfaction, as in if you’re not happy we’re not happy and will offer to re clean or refund your payment!

What you need to know about how we operate:

  • Fully trained in carpet and upholstery cleaning as well as in spot and stain removal to the British Standards Institute’s PAS 86 Standards.
  • We use the latest developments in eco-friendly, non-toxic cleaning solutions both for our and the customers health and wellbeing
  • We don’t practice hard selling or bait and switch marketing.
  • Every job gets our best.
  • We offer estimates over the phone but only give fixed quotes on inspection.

Free, no obligation inspection

We don’t advertise prices, we prefer doing a free inspection not to pressure the client into buying the service but looking at providing a fair, personal and personalized service.

Public liability insured and offering a detailed invoice on every job.
No hidden fees or cancellation charges.
No extra charge for pre-spray or deodorizing.
Latest professional equipment (no DIY gear).